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When a customer pays with a card, three distinct events happen: authorization (issuer holds funds), capture (merchant claims them), settlement (money actually moves to merchant's bank). Knowing this trio is the difference between integrating a card processor correctly and accidentally losing money to chargebacks, mismatches, or split captures.
The card payment lifecycle.
Use these three in order. Each builds on the one before.
In one paragraph, explain the three card-payment stages: auth, capture, settlement.
Walk me through what happens between auth and capture — what's locked, what's available, who holds the risk.
Given a hotel booking with a $200 auth on check-in and a $342 final bill at check-out, explain the auth/capture flow including the upward-adjustment dance.
1. AUTH (instant; ~200ms)
Cardholder taps/swipes/enters
Merchant → Acquirer → Network (Visa/MC) → Issuer
Issuer checks: balance, fraud rules, velocity limits
Returns: approved + auth_code, OR declined + reason
Effect: cardholder sees "pending" hold; merchant has not yet received money
Hold typically expires in 7 days if not captured
2. CAPTURE (anywhere from instant to days later)
Merchant tells processor "claim the auth_code"
Common patterns:
- Restaurants: auth on order, capture on tip-included total (30 min later)
- Gas pumps: auth $100, capture actual fill ($43.12)
- SaaS: auth + capture in same call (no later capture)
Effect: pending hold converts to settled txn on the issuer's side
Merchant's processor adds it to next batch settlement
3. SETTLEMENT (T+1 to T+5)
Processor's accumulated captures batch into a single net deposit
Funds land in merchant bank account
Processor's fees (interchange + scheme + acquirer markup) already deducted
Effect: cash hits merchant's account, less fees
Typical fees: 2.5-3.5% in the US, 1.5-2.5% in EU, varies by card type
4. REFUND / CHARGEBACK (any time before ~120 days)
Refund: merchant-initiated, processor pulls from merchant's bank
Chargeback: cardholder dispute via issuer; merchant must defend or eat the loss
Failure modes:
Auth approved, capture never sent → hold expires, funds released to cardholder
Capture sent without auth → declined (most processors require auth_id)
Auth amount > captured amount → "uncaptured" hold portion released after grace period